Refund policy

Refund Policy

No Refunds

All entries purchased on this website are final and non-refundable. By purchasing an entry, you acknowledge that you are participating in a competition and understand that no refunds will be issued for any reason, including change of mind.

Competition Rules Apply

All competitions are conducted in accordance with the published terms and conditions. Please ensure you read and understand the competition rules before purchasing an entry.

Faulty Transactions

If you experience a technical error or payment issue when purchasing an entry, please contact us immediately at [Insert contact email]. We will review the situation on a case-by-case basis.

Legal Rights

This policy does not affect your statutory rights under UK consumer law in the unlikely event that a purchase is not received due to technical or banking errors.

For questions regarding your purchase or entries, please contact: thecitysfoundry@gmail.com